Birthday Reminder

Support

Need help? Browse the FAQs and troubleshooting guides below, or reach out directly.

Contact Us

Have a question or found a bug?

We typically respond within 1–2 business days.

birthdayreminderhq@gmail.com

Frequently Asked Questions

How do I add a birthday?

Tap the + button on the home screen, enter the person's name and birthday, then tap Save. You can also import birthdays directly from your Contacts app via Settings → Import from Contacts.

Why am I not receiving reminder notifications?

Make sure notifications are enabled for Birthday Reminder in your device Settings. On iOS go to Settings → Birthday Reminder → Notifications and enable Allow Notifications. On Android go to Settings → Apps → Birthday Reminder → Notifications and turn them on. Also check that Do Not Disturb / Focus mode is not blocking alerts.

Can I customize how many days in advance I get reminded?

Yes. Go to Settings inside the app and adjust the reminder schedule. You can enable or disable reminders at 30, 7, 3, and 1 day(s) before, as well as on the birthday itself.

How do I import birthdays from my Contacts?

Open Settings in the app and tap Import from Contacts. Grant the Contacts permission when prompted. The app will show only contacts that have a birthday set — select the ones you want to import.

Does the app sync to the cloud or share my data?

No. All your data stays on your device. There is no account, no cloud sync, and no data sharing. If you delete the app, your data is permanently removed.

How do I add a birthday to my calendar?

Open a person's detail page and tap "Add to Calendar". The app will create a recurring yearly event in your native Calendar app.

Can I add a photo to a contact?

Yes. Open the person's detail page, tap their avatar, and choose to take a photo or pick one from your photo library.

How do I delete a birthday?

Open the person's detail page and tap the delete icon, or swipe left on their card in the main list.

Troubleshooting

Notifications stopped firing after a phone restart

  1. This is a known Android limitation. The app uses a background service to reschedule notifications after a reboot, but some manufacturers aggressively kill background tasks.
  2. On Android, go to Settings → Apps → Birthday Reminder → Battery and set it to Unrestricted.
  3. If the problem persists, open the app once after restarting — this triggers a full reschedule.

Imported contacts are not showing their birthday

  1. The contact must have a birthday field filled in your device's Contacts app.
  2. Open the Contacts app, find the person, tap Edit, and add their birthday. Then re-import inside Birthday Reminder.

The app is crashing on launch

  1. Force-close the app and reopen it.
  2. If it continues, try restarting your device.
  3. As a last resort, delete and reinstall the app. Note: this will erase your saved birthdays.
  4. If the crash persists after reinstalling, please email us with your device model and OS version.

Dark mode is not switching correctly

  1. Birthday Reminder follows your system appearance setting.
  2. On iOS: Settings → Display & Brightness → select Light or Dark.
  3. On Android: Settings → Display → Dark theme.
  4. Force-close and reopen the app after changing the system setting.

Still stuck?

If you couldn't find an answer above, send us an email and we'll get back to you as soon as possible.

Email Support